Frequently Asked Questions

When will my order arrive?

Usually, it takes 3-5 days to fulfill an order, then it’s shipped out. The shipping time depends on your location, but generally if you're located within the USA shipping time can take 3-4 business days. 

Where will my order ship from?

All of our merchandise is shipped from the United States, however, we do work with on-demand order fulfillment companies with facilities worldwide for any international orders. 

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, please contact us directly. 

What’s your return policy?

We don’t offer returns and exchanges at this time, but if there’s something wrong with your order, please contact us. 

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us. 

Can I learn more about what you do?

V's Home Improvement are professional contractors that focus on home renovations and remodeling in Maryland. To learn more about V's Home Improvement and get a free estimate on your home project, please visit our website.